HelpIQ

AI Customer Service for Shopify

Transform Your E-Commerce Support with AI-Powered Efficiency

Empower Elevate   Engage   your e-commerce store experience with our AI-powered Customer Service platform

HelpIQ is the ultimate AI-powered customer service platform for Shopify stores. Automate customer inquiries across email, chat, and social media while saving time and money.

Revolutionize Your Customer Support with AI-Powered Support Platform

Why Choose Us

Deep Integration with Shopify

Access real-time customer order insights and product information directly from Shopify. Ensure a comprehensive view of customer-related tickets within your Shopify environment, maintaining a 360-degree perspective.

Why Choose Us

Enhance Customer Support with AI

Transform your Shopify customer service with HelpIQ’s AI tools. Streamline conversations into concise summaries and suggest timely responses. Empower agents with AI Copilot for efficient query resolution. Deploy AI Chatbot for autonomous issue handling, minimizing agent intervention. Elevate customer satisfaction and boost productivity effortlessly.

Why Choose Us

Omni Channel Customer Support

HelpIQ offers comprehensive omni-channel customer support for your Shopify store, efficiently managing inquiries across various channels including chat, email, WhatsApp, Instagram, and Facebook. This enables you to achieve greater visibility and traceability of customer interactions across all platforms, ensuring seamless support experiences.

Why Choose Us

Real - Time Metrics Analysis

Optimize your support strategy by overseeing real-time customer service metrics, including resolution and response time, tracking user reports, and analyzing data across channels, resolutions, and labels. Acquire valuable insights to boost team performance and effectively prioritize critical issues.

Why Choose Us

Collaborate with team members

Boost team collaboration through real-time responder updates, private note sharing, and ticket assignments directly within the chat application. Enable timely follow-ups with customizable reminders, simplifying workflow and eliminating the need for toggling between tabs or apps.

Leverage the Productivity tool

Real-time access to customer information enhances query responses. Leveraging Shopify data enables personalized assistance, seamless tracking, and improved satisfaction.

Latest Blogs

Boost Your Shopify Customer Service with WhatsApp and AI Integration

Boost Your Shopify Customer Service with WhatsApp and AI Integration

Boost Your Shopify Customer Support with AI-Powered Automation

Boost Your Shopify Customer Support with AI-Powered Automation

Top 5 Best Shopify Live Chat Apps in 2025: Elevate Your Customer Support Game

Top 5 Best Shopify Live Chat Apps in 2025: Elevate Your Customer Support Game

11 Shopify Live Chat Support Mistakes to Avoid for Store’s Success

11 Shopify Live Chat Support Mistakes to Avoid for Store’s Success

AI Customer Service in 2025 : Transforming Shopify Stores with HelpIQ

AI Customer Service in 2025 : Transforming Shopify Stores with HelpIQ

AI Agents – Revolutionizing Shopify Customer Support

AI Agents – Revolutionizing Shopify Customer Support

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Feature
HelpIQ
Gorgias
Desku.io
Shopify Integration
Deep Integration
Deep Integration
Basic Integration
AI Chatbot
Advanced AI
Basic AI
Advanced AI
Omnichannel Support
All Channels
All Channels
All Channels
Real-time Analytics
Advanced Metrics
Advanced Metrics
Basic Metrics
Customizable Workflows
Highly Flexible
Limited
Highly Flexible
Trial Period
Free Forever
7 Days Trial
14 Days Trial
FAQs

Frequently asked questions

More questions? Contact Us

  • AI can enhance customer support by:
  • Automating repetitive tasks like answering FAQs.
  • Providing instant responses through AI chatbots.
  • Analyzing customer data to offer personalized support.
  • Reducing response times and improving overall efficiency.

Omni-channel customer support allows businesses to manage customer inquiries across multiple platforms (e.g., email, chat, social media, WhatsApp) from a single dashboard. This ensures a seamless and consistent customer experience, no matter which channel they use.

Shopify integration is crucial for e-commerce businesses because it allows customer service teams to access real-time data like order history, product details, and customer information directly from Shopify. This helps agents resolve queries faster and provide more accurate support.

Real-time analytics provide insights into key metrics like response times, resolution rates, and customer satisfaction. These insights help businesses:

  • Identify bottlenecks in their support process.
  • Monitor team performance.
  • Make data-driven decisions to improve customer experience.

Yes, advanced AI chatbots can handle complex queries by:

  • Understanding natural language and context.
  • Providing personalized responses based on customer data.
  • Escalating issues to human agents when necessary.
  • Learning from past interactions to improve future responses.

Revolutionize Your Customer Support with AI-Powered Assistance!

🌟 AI-Powered Support for Quick Resolutions

🔗 Seamless Integration with Shopify

📊 Real-Time Metrics to Optimize Performance

🎉 Launch Offer: Start Your Free Plan Today!

🚀 Celebrate the launch of our AI-powered customer support app! 

💡 AI-Driven Responses for faster, smarter support.

🌐 Omnichannel Integration for seamless communication.

📈 Boost Customer Satisfaction & Sales effortlessly.

Best of all, it’s completely FREE to get started—no credit card needed! 👉 Start your free plan today and experience smarter, faster support!