AI Customer Service for Shopify
Transform Your E-Commerce Support with AI-Powered Efficiency
HelpIQ is the ultimate AI-powered customer service platform for Shopify stores. Automate customer inquiries across email, chat, and social media while saving time and money.
AI Customer Service for Shopify
Transform Your E-Commerce Support with AI-Powered Efficiency
Empower Elevate Engage your e-commerce store experience with our AI-powered Customer Service platform
HelpIQ is the ultimate AI-powered customer service platform for Shopify stores. Automate customer inquiries across email, chat, and social media while saving time and money.
Revolutionize Your Customer Support with AI-Powered Support Platform
Discover how HelpIQ can transform your customer support with AI-powered efficiency. Instantly resolve queries with AI chatbots, access real-time Shopify order and product details, and provide seamless omnichannel support across email, chat, and social media—all in one intuitive platform. Experience faster responses and improved customer satisfaction effortlessly.
Why Choose Us
Deep Shopify Integration
Helpiq is an all-in-one customer support platform designed exclusively for Shopify. With deep integration, AI automation, and real-time analytics it helps to automate repetitive tasks, centralize inquiries, boost customer satisfaction and increase sales.
- Real-Time Customer Data – Instantly access order history and product details.
- 360-Degree Customer View – Resolve tickets faster with complete customer insights.
- Boost Efficiency – Streamline support with direct Shopify integration.
Why Choose Us
AI-Powered Chatbot & Copilot
Boost Customer Satisfaction on Shopify with AI-Driven Support from HelpIQ! Leverage AI to automate responses, summarize conversations, and suggest solutions—reducing agent workload and improving resolution times.
- Resolve customer queries 3x faster with AI chatbots.
- Seamlessly integrate with Shopify for real-time order and product insights.
- Manage omni-channel support (email, chat, social media) from one platform.
- Track performance with real-time analytics and actionable insights.
Why Choose Us
Omni Channel Customer Support
Handle customer conversations across multiple channels seamlessly, improving response time and efficiency.
Seamless Integrations for a Unified Workflow
- Shopify – Access order details and customer history within HelpIQ.
- WhatsApp, Instagram, Facebook – Manage social media messages in one place.
- Email Platforms (Gmail, Outlook) – Sync emails for streamlined support.
Why Choose Us
Real - Time Metrics Analysis
Optimize your support strategy by overseeing real-time customer service metrics, including resolution and response time, tracking user reports, and analyzing data across channels, resolutions, and labels. Acquire valuable insights to boost team performance and effectively prioritize critical issues.
Why Choose Us
Collaborate with team members
Boost team collaboration through real-time responder updates, private note sharing, and ticket assignments directly within the chat application. Enable timely follow-ups with customizable reminders, simplifying workflow and eliminating the need for toggling between tabs or apps.
Boost Team Productivity
Collaborate effortlessly with real-time updates, private notes, and ticket assignments. Customizable reminders ensure no query goes unanswered.
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Feature
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HelpIQ
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Gorgias
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Desku.io
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Shopify Integration
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Deep Integration
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Deep Integration
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Basic Integration
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AI Chatbot
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Advanced AI
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Basic AI
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Advanced AI
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Omnichannel Support
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All Channels
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All Channels
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All Channels
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Real-time Analytics
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Advanced Metrics
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Advanced Metrics
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Basic Metrics
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Customizable Workflows
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Highly Flexible
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Limited
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Highly Flexible
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Trial Period
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Free Forever
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7 Days Trial
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14 Days Trial
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FAQs
Frequently asked questions
More questions? Contact Us
- AI can enhance customer support by:
- Automating repetitive tasks like answering FAQs.
- Providing instant responses through AI chatbots.
- Analyzing customer data to offer personalized support.
- Reducing response times and improving overall efficiency.
Omni-channel customer support allows businesses to manage customer inquiries across multiple platforms (e.g., email, chat, social media, WhatsApp) from a single dashboard. This ensures a seamless and consistent customer experience, no matter which channel they use.
Shopify integration is crucial for e-commerce businesses because it allows customer service teams to access real-time data like order history, product details, and customer information directly from Shopify. This helps agents resolve queries faster and provide more accurate support.
Real-time analytics provide insights into key metrics like response times, resolution rates, and customer satisfaction. These insights help businesses:
- Identify bottlenecks in their support process.
- Monitor team performance.
- Make data-driven decisions to improve customer experience.
Yes, advanced AI chatbots can handle complex queries by:
- Understanding natural language and context.
- Providing personalized responses based on customer data.
- Escalating issues to human agents when necessary.
- Learning from past interactions to improve future responses.
Revolutionize Your Customer Support with AI-Powered Assistance!
🌟 AI-Powered Support for Quick Resolutions
🔗 Seamless Integration with Shopify
📊 Real-Time Metrics to Optimize Performance