AI Support Platform
Empower Elevate Engage your e-commerce store experience with our AI-powered Customer Service platform
HelpIQ optimizes customer inquiries handling, ensuring swift resolutions for heightened satisfaction. It enhances workflow efficiency by seamlessly integrating AI-driven features into your customer service process
Why Choose Us
Deep Integration with Shopify
Access real-time customer order insights and product information directly from Shopify. Ensure a comprehensive view of customer-related tickets within your Shopify environment, maintaining a 360-degree perspective.
Shopify Order Search
Shopify Product Search
View Shopify Customer support tickets across channels
Why Choose Us
Enhance Customer Support with AI
Transform your Shopify customer service with HelpIQ’s AI tools. Streamline conversations into concise summaries and suggest timely responses. Empower agents with AI Copilot for efficient query resolution. Deploy AI Chatbot for autonomous issue handling, minimizing agent intervention. Elevate customer satisfaction and boost productivity effortlessly.
Why Choose Us
Omni Channel Customer Support
HelpIQ offers comprehensive omni-channel customer support for your Shopify store, efficiently managing inquiries across various channels including chat, email, WhatsApp, Instagram, and Facebook. This enables you to achieve greater visibility and traceability of customer interactions across all platforms, ensuring seamless support experiences.
Why Choose Us
Real - Time Metrics Analysis
Optimize your support strategy by overseeing real-time customer service metrics, including resolution and response time, tracking user reports, and analyzing data across channels, resolutions, and labels. Acquire valuable insights to boost team performance and effectively prioritize critical issues.
Why Choose Us
Collaborate with team members
Boost team collaboration through real-time responder updates, private note sharing, and ticket assignments directly within the chat application. Enable timely follow-ups with customizable reminders, simplifying workflow and eliminating the need for toggling between tabs or apps.
Leverage the Productivity tool
Real-time access to customer information enhances query responses. Leveraging Shopify data enables personalized assistance, seamless tracking, and improved satisfaction.
