AI Customer Service for Shopify
Transform Your E-Commerce Support with AI-Powered Efficiency
Empower Elevate Engage your e-commerce store experience with our AI-powered Customer Service platform
HelpIQ is the ultimate AI-powered customer service platform for Shopify stores. Automate customer inquiries across email, chat, and social media while saving time and money.
Revolutionize Your Customer Support with AI-Powered Support Platform
Why Choose Us
Deep Integration with Shopify
Access real-time customer order insights and product information directly from Shopify. Ensure a comprehensive view of customer-related tickets within your Shopify environment, maintaining a 360-degree perspective.
- Shopify Order Search
- Shopify Product Search
- View Shopify Customer support tickets across channels
Why Choose Us
Enhance Customer Support with AI
Transform your Shopify customer service with HelpIQ’s AI tools. Streamline conversations into concise summaries and suggest timely responses. Empower agents with AI Copilot for efficient query resolution. Deploy AI Chatbot for autonomous issue handling, minimizing agent intervention. Elevate customer satisfaction and boost productivity effortlessly.
Why Choose Us
Omni Channel Customer Support
HelpIQ offers comprehensive omni-channel customer support for your Shopify store, efficiently managing inquiries across various channels including chat, email, WhatsApp, Instagram, and Facebook. This enables you to achieve greater visibility and traceability of customer interactions across all platforms, ensuring seamless support experiences.
Why Choose Us
Real - Time Metrics Analysis
Optimize your support strategy by overseeing real-time customer service metrics, including resolution and response time, tracking user reports, and analyzing data across channels, resolutions, and labels. Acquire valuable insights to boost team performance and effectively prioritize critical issues.
Why Choose Us
Collaborate with team members
Boost team collaboration through real-time responder updates, private note sharing, and ticket assignments directly within the chat application. Enable timely follow-ups with customizable reminders, simplifying workflow and eliminating the need for toggling between tabs or apps.
Leverage the Productivity tool
Real-time access to customer information enhances query responses. Leveraging Shopify data enables personalized assistance, seamless tracking, and improved satisfaction.
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Feature
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HelpIQ
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Gorgias
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Desku.io
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Shopify Integration
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Deep Integration
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Deep Integration
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Basic Integration
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AI Chatbot
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Advanced AI
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Basic AI
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Advanced AI
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Omnichannel Support
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All Channels
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All Channels
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All Channels
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Real-time Analytics
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Advanced Metrics
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Advanced Metrics
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Basic Metrics
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Customizable Workflows
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Highly Flexible
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Limited
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Highly Flexible
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Trial Period
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Free Forever
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7 Days Trial
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14 Days Trial
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FAQs
Frequently asked questions
More questions? Contact Us
- AI can enhance customer support by:
- Automating repetitive tasks like answering FAQs.
- Providing instant responses through AI chatbots.
- Analyzing customer data to offer personalized support.
- Reducing response times and improving overall efficiency.
Omni-channel customer support allows businesses to manage customer inquiries across multiple platforms (e.g., email, chat, social media, WhatsApp) from a single dashboard. This ensures a seamless and consistent customer experience, no matter which channel they use.
Shopify integration is crucial for e-commerce businesses because it allows customer service teams to access real-time data like order history, product details, and customer information directly from Shopify. This helps agents resolve queries faster and provide more accurate support.
Real-time analytics provide insights into key metrics like response times, resolution rates, and customer satisfaction. These insights help businesses:
- Identify bottlenecks in their support process.
- Monitor team performance.
- Make data-driven decisions to improve customer experience.
Yes, advanced AI chatbots can handle complex queries by:
- Understanding natural language and context.
- Providing personalized responses based on customer data.
- Escalating issues to human agents when necessary.
- Learning from past interactions to improve future responses.
Revolutionize Your Customer Support with AI-Powered Assistance!
🌟 AI-Powered Support for Quick Resolutions
🔗 Seamless Integration with Shopify
📊 Real-Time Metrics to Optimize Performance
