HelpIQ

How to set the ticket priority in HelpIQ?

To Set up the ticket priority. Here’s how you can do it on HelpIQ:

  1. Click on the Inbox icon from the left navigation menu
  2. Then select the Universal Inbox menu (see the screenshot below)

3. Now select the ticket you want to set as a priority 
4. Then click on the 3 dots menu and Select set as priority Option(see the screenshot below)

Hurray! It’s Done now you can see the priority icon in that particular ticket (as shown in the screenshot).

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🔍 Seamless omnichannel integration for effortless support across all platforms.

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Level Up Your Customer Support

🤖 AI-driven responses for quick, accurate customer service.
🔍 Seamless omnichannel integration for effortless support across all platforms.
🚀 Boost customer satisfaction and drive sales with instant, personalized assistance.

Don’t miss out—take advantage of cutting-edge AI technology for smarter, faster support!