Help Centre – Shopify Configuration
How to connect my Shopify store to HelpIQ?
Category Help Centre
Help Center – Ticket Collaboration [aioseo_breadcrumbs]
How to access the alert notification in HelpIq? How to add private note in HelpIq?
Help Center – Support Channels
How to integrate my Facebook | Instagram account with HelpIQ? How to integrate my Whatsapp account with HelpIQ? How to set up Live Chat on HelpIQ?
Help Center – Report Analytics
How I check the Resolution Report in HelpIQ? How I check the Label Report in HelpIQ? How I check the User Report in HelpIQ? How I check the Channel Report in HelpIQ?
Help Center – AI function
How to use Copilot? How to summarize the ticket in HelpIQ? How to access AI Suggest reply feature in HelpIQ? How to add FAQs in HelpIQ? How to get access of AI Logs in HelpIQ?
Help Center – User Management
How to add user and validate them in HelpIQ?
Help Centre – Organisational Settings
How to create Auto reply to HelpIQ? How to create Quick replies to HelpIQ? How to Setup Auto Reply in HelpIQ? How to set up my Email Signature to HelpIQ? How to add business hours to HelpIQ?
Help Centre – Ticket Management
How to add ticket note when interacting with customer? How to filter the ticket in HelpIQ? How to snooze the ticket in HelpIQ? How to mark the ticket as unread in HelpIQ? How to set the ticket priority in HelpIQ?…
Help Centre – Shopify Integration
How do I get the Shopify product data of a customer in HelpIQ? How do I see the Shopify order data of a customer in HelpIQ?
