Category Organisational Settings

The Auto Reply feature instantly responds to incoming messages with pre-configured responses, ensuring timely acknowledgment and managing customer expectations, thus improving communication efficiency Here’s how: Click on the Settings icon from the left navigation menu Then select the Auto Reply…

With HelpIQ, you can create a standard email signature for all your team members where the name, user role, and brand name are pulled automatically from the user profiles. Here’s how: Here’s how: Click on the Settings icon from the…

Add the Business hours to let the customers know when you’re online.  Here’s how: Click on the Settings icon from the left navigation menu Then select the Business Hours menu (see the screenshot below) 3. After that you will see…