Help Center – User Management

HelpIQ seamlessly integrates with Shopify, providing real-time access to order insights and product details for comprehensive ticket management. AI-driven features like summarizing conversations and suggesting responses enhance agent efficiency, while omnichannel support ensures seamless interaction across platforms. Real-time metrics analysis allows for strategic optimization of support efforts, while built-in collaboration tools streamline team communication. With HelpIQ, Shopify merchants can elevate their customer support experience effortlessly, boosting productivity and satisfaction.

How to add user and validate them in HelpIQ?