Help Center – AI function

HelpIQ seamlessly integrates with Shopify, providing real-time access to order insights and product details for comprehensive ticket management. AI-driven features like summarizing conversations and suggesting responses enhance agent efficiency, while omnichannel support ensures seamless interaction across platforms. Real-time metrics analysis allows for strategic optimization of support efforts, while built-in collaboration tools streamline team communication. With HelpIQ, Shopify merchants can elevate their customer support experience effortlessly, boosting productivity and satisfaction.

Help Center – AI function

How to use Copilot?

How to summarize the ticket in HelpIQ?

How to access AI Suggest reply feature in HelpIQ?

How to add FAQs in HelpIQ?

How to get access of AI Logs in HelpIQ?