To Set up the ticket priority. Here’s how you can do it on HelpIQ:
- Click on the Inbox icon from the left navigation menu
- Then select the Universal Inbox menu (see the screenshot below)
3. Now select the ticket you want to set as a priority
4. Then click on the 3 dots menu and Select set as priority Option(see the screenshot below)
Hurray! It’s Done now you can see the priority icon in that particular ticket (as shown in the screenshot).
