HelpIQ

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How I check the Channel Report in HelpIQ?

The channels report provides valuable insights into the performance of your various channels. It enables effortless comparisons to identify the most traffic-generating channel and the channel with the most efficient resolution time Here’s how: Click on the Analytics icon from…

How to integrate my Whatsapp account with HelpIQ?

Enhance your customer support capabilities by seamlessly integrating your WhatsApp account with HelpIQ. Connect directly with customers through WhatsApp, streamlining communication and providing efficient assistance. To integrate WhatsApp you need a Facebook meta-developer account. Here’s how you can do it:…

How to set up Live Chat on HelpIQ?

Enhancing customer support is crucial for any successful online store. By enabling live chat, you can provide immediate assistance to your customers, improve their shopping experience, and increase sales. Our Shopify app makes this process seamless and straightforward. Here’s how…